Privacy Policy
Last updated: February 2026
Call To Clean ("we", "our", or "us") operates the Call To Clean mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our app.
Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and password when you create an account.
- Location Data: GPS coordinates when you add an address, so service providers can find your location. Location is only accessed when you explicitly add or select an address.
- Booking Information: Details of services you book, including date, time, address, and payment method.
- Device Information: Device type and push notification tokens to send you booking updates.
- Payment Information: Payment transactions are processed through our third-party payment provider (Noqoody). We do not store your credit card details.
How We Use Your Information
- To provide and maintain our service
- To process and manage your bookings
- To connect you with service providers
- To send you booking confirmations and updates via push notifications
- To improve our app and customer service
Information Sharing
We share your information only in the following cases:
- Service Providers: Your name, address, and booking details are shared with the service provider you book so they can fulfill your service.
- Payment Processing: Payment details are shared with our payment processor (Noqoody) to complete transactions.
- Legal Requirements: If required by law or to protect our rights.
Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You can:
- Access and update your personal information through the app
- Request deletion of your account and associated data
- Opt out of push notifications through your device settings
Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: calltoclean.qa@gmail.com